What is the check in and check out time for the accommodations?
Check in 3 pm and check out 12 noon.
How far is your resort from Kuala Lumpur?
About 45 km from Kuala Lumpur.
Are the rooms/chalets with aircond?
Some of our chalet are air-conditioned while some are with fan. Check out our full suite of accommodation for more information.
Do I need to book and pay online?
Yes, we deeply encourage you to book and pay online.
Do you entertain walk-in booking?
Yes, but subject to availability.
Do you have a 24-hour café or restaurant?
No, the café/restaurant will close at 10 pm
Do you have ample car parking space?
We have an open car park area the size of a football field. We do not charge a parking fee.
What activities are included in the day pass entrance fee?
Swimming, water slide, jumping deck, bamboo rafting (all in the lake), volleyball, tug of war game, ping pong, basketball, “limbo rock” challenge, chess game, congkak, etc. Check out our activities list for more info
What other activities that you have that we need to pay separately?
We have a wide range of activities beyond the day pass. Check out our Beyond Day Pass ala-carte menu for more info. Some of the paid activities include flying fox ride, all-Terrain vehicle exploration, Sumpit experience, paintball target shooting and battle ground, archery, Go cart, water bicycle, electric motor ride, obstacle courses, etc.
What is the check in and check out time for day pass?
Check in 9 am and check out 9 pm. Kindly take note that the lake operation hour is from 9am to 6.30pm
Can I bring my own food and the bbq pit for the bbq session?
You can bring your own food, but kindly note that the food must be strictly pork-free. You are not allowed to bring a bbq pit into the resort. The bbq pit is available for rental at our resort at RM70 each and comes with a packet of bamboo charcoal.
Do you offer bbq platter package and if yes, what is the menu?
Can I pre-book meals prior to check in?
Can, with a minimum of 20 pax and a 3-day’s advance booking. You need to email us at email@example.com for payment and confirmation.
Do you provide in-room meal service?
Unfortunately, we do not provide this service at this juncture.
Do you have wi-fi facility at your resort?
Unfortunately, we do not provide wi-fi facility yet. We encourage our guests to immerse fully into the natural surroundings to get the most out of your getaway at Tadom Hill Resorts.
Do you provide shuttle service from specific locations to your resort?
Yes. We do provide shuttle service to and from the Kuala Lumpur International Airport and Kuala Lumpur International Airport 2 as well as from the Salak Tinggi Express Rail Link (ERL) station. Should you be interested, kindly inform us at least 48 hours in advance so that we can make the necessary arrangements for you and your group.
If I cancel the booking after payment is made, is there any refund?
Unfortunately, we do not provide a refund after payment is made.
Are pets allowed in your resort?
Pets are not allowed.
What type of team building packages do you offer?
Day trip, 2D1N and 3D2N package. Packages can also be customized.
Are your team building packages HRDF (Human Resource Development Fund) claimable?
Claimable subject to criteria set by HRDF.
If I have a group of say 30 pax and above, can I book via email?
Yes, you can email us at firstname.lastname@example.org